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Problem
- Inconsistency (Lack of centralized standard)
- Unmanageability
- Users are Making Operating/Purchasing Decisions
on Printers & Supplies
- High, Uncontrolled Cost
- Waiting for Current Service Provider has Become
Unacceptable
- Increase Productivity in Departments
- Too Many Decentralized Purchases with no
Control over Cost and Usage
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Solution
- Centralized Standard
- Setting centralized standards makes all support
and user experience positive
- Entirely Managed
- The new solution allows for real time tracking of
uptime, supplies levels and usage patterns
- Mgmt Makes all Decisions, Removing User Control
- On when to order supplies, change supplies, call
for service, purchase new machines
- Lower, Controlled Cost
- Increase Uptime
- Onsite service one to 24 hour response
time & incorporate hot swaps in critical areas.
- Increase Productivity
- Optimize workflow (e.g. Scanning searchable PDF
to Enterprise Software)
- All Printing Costs to be Billed Once Every Month
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